More Ideas on Measuring Economic Development Program Performance

August 8, 2010 at 9:20 am Leave a comment

INPUTS
  • Dollars spent on the program’s activities (current and constant dollars)
  • Number of staff-hours expended by the program
OUTPUTS
  • Number and percentage of business prospects identified that may be interested in locating
  • Number of businesses from target industries that are interested in locating
  • Number of contracts made with firms interested in locating
  • Number of firms that received assistance from the program (by type of assistance)
  • Percentage of leverage (non-governmental) funds used to finance the project
OUTCOMES
Intermediate Outcomes
  • Number of visits by interested businesses that received assistance
  • Number and percentage of responses to advertising or direct mail solicitations
Longer-term Outcomes
  • Number and percentage of firms that received ascetic and located elsewhere
  • Number and percentage of firms receiving assistance that located in jurisdiction and that felt that assistance contributed to their location decision
  • Number of actual jobs created by assistance 12 months/24 months after their initial contact with the program (and comparison with projected number of jobs created)
  • Average wage of jobs created by locating firms that receive assistance
  • Dollars of capital investment made by locating firms receiving assistance 12 months/ 24 months after the announcement of their location decision
  • Amount of added tax revenue relating to assisted firms that located in the jurisdiction
  • Percentage of clients rating the timeliness of each service they received as excellent, good, fair, or poor
  • Percentage of clients rating the helpfulness of each service they received as excellent, good, fair, or poor
  • Percentage of clients locating elsewhere for reasons over which agency had some influence
  • Estimated number of workers displaced by assisted firms that located
EFFICIENCY
  • Program expenditures per actual jib created at 12 months/24 months after receiving assistance
  • Program expenditures per estimated tax dollar generated by client firms

Source: Performance Measures for Economic Development, Harry Hatry, Urban Institute, 1990.

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